Does Apple even know that Safari is useless ?

Yes, I know Apple took a quite good HTML widget (KDE’s khtml) and turned it into a first class HTML engine, the open source Webkit. And yes, it’s fast, very standards compliant and looks gorgeous. What I’m not sure about is if Apple realise that’s only the first step in building a browser users want to use.

When you start Safari, you get a lovely looking very minimal interface. Unfortunately minimal also seems to mean missing pretty much most of the features I need.

  • No session management. When the severely brain damaged excuse for a browser known as Microsoft’s Internet Explorer can even support session management, even if in a barely useable and utterly crippled half arsed approach, then it’s time to question just what exactly we need to do to get Apple to support session management. And let’s not forget, this is a company that can code most of it’s applications to remember where their last windows were positioned, so remembering the last tabs and windows that were open is a simple task. I bet a couple of days is all it would take a Safari developer to create this.
  • Speaking of remembering tabs and windows, how about an undo close button. Really, it’s almost 2010 and Safari users don’t get to have an undo button ???? And before you say it, yes I do occasionally close the wrong tab that I want to reopen without having to go to the history menu. And so do you so stop moaning.
  • The missing tab preference “open new windows as new tab”. It really bugs me that when I click on a Digg link it opens a new window. I know, I can just press the command button, but I don’t have to do that in Firefox, why do I have to do that in Safari ?
  • No Ad block. Before you jump on the whole “sites deserve the their ad revenue” bandwagon, let me say two things. Firstly, lots of sites go out of their way to ruin my whole browsing experience by putting the most obnoxious and annoying adverts all over the page, or in so many cases, making me have to wade through pages that do nothing but load an advert before I get to the content. Secondly, any half way decent ad blocker can let you see the adverts on sites you really feel deserve the advertising revenue (I leave Ads on most of my indie tech sites I visit, but then those sites usually go for unobtrusive advertising anyway).
  • Following on from the Ad blocker issue, extensions. What ? Don’t think people want extensions for Safari, then check out pimpmysafari.com. People want extensions, and there are extensions, but go read the hoops the extension developers have to go through to not only get their extension to work in Safari, but to get it to keep working when Safari gets a patch or even a new major release.

Maybe this just isn’t something a software company can do. After all, these are all features you get with every open-source driven web browser out there, but other than Opera (which I just can’t abide, sorry Opera users but I just can’t) no vendor created browser seems to implement these features (or not well anyway, yes, I’m looking at you IE, hang your head in shame).

But as a major proponent of all things Apple, I’m disappointed to see Apple think that doing the same as other vendors is OK. Unfortunately I don’t even know if Apple believes these are real issues. Apple may be happy with how Safari is. After all, Safari is probably fine for the average user. But if there is anything my gut tells me, it’s that the power users are the ones you have to convince to help you gain market share. And we’re not happy with Safari the way it is.

And shame on me, I forgot about the cool, original and snazzy show top sites button Apple developed.

That’s because I don’t use it. Good one Apple.

More fun and games with unsubscribe requests

Here’s another choice unsubscribe message. Again, I assume this is just really lazy boiler plate, but if I get a message confirming my unsubscribe request I will post how long it took to arrive.

Your request to not receive promotional emails about your subscription has been received and will be processed within the next 10 working days.

If you change your mind at any time, and want to continue to be told about changes to your service, and receive customer offers, simply reply to this email with the word “resubscribe” in the subject line.
In the meantime, if there’s anything we can help with, please do contact us at help@ft.com or on + 44 (0) 20 7775 6248 (from Europe and Asia Pacific) or 1-800 628 8088 (from elsewhere).

Kind regards

FT.com
Customer Service

Fun times uncluttering email

I’ve now been reading a number of personal development websites for awhile. Recently I started to put into effect some of the ideas I have picked up from these sites. One quite important idea is clearing out email clutter. Mailing list emails are the perfect place to start.

My experience of legitmate company mailing lists are either a) extremely easy to unsubscribe b) require some minimal involvement taking just a few minutes c) require me to log in to now forgotten accounts and d) Ciscos unsubscribe method.

Here is a screen shot of the web page I received today on trying to unsubscribe from Cisco

Really - 5 days

Cisco unsubscribe message

What I really love is not the fact that it can take 5 days to remove me from the unsubscribe list, it is that it will take up to 5 working days. What, the server running the mailing list refuses to work on weekends ?

Seriously Cisco, what confidence is this meant to instill in me if you can’t even get a simple mailing list removal to happen instantly ?

Update – I received an email about an hour later saying I was unsubscribed. Still, less than impressive.

Retro Nintendo fans might just go gaga over this

Check out this eBay item for sale. Sorry if the link is dead when you read this, it might have been sold by the time you check it out. In that case check out the wikipedia page for it.

Twitter and information overload in general

I feel that the twitter experiment is coming to an end for me. It’s not the fault of the twitter technology itself; It is the general concept that has ended up losing me. I already suffer from information overload with RSS and web comics, but with twitter I found what I was getting was general information that was pretty fleeting at best.

So it appears I will be uninstalling tweetdeck (which in and of itself was a very good program) and saying sayonara to my twitter account.

May next step may well be to start managing those other information overloaders, email and RSS.